Which Facebook Ad is Right for your Business? Part Four

DIY FACEBOOK ADVERTISING: How to Pick which Facebook Ad is Right for your Business? Part Four

To Boost a Post or Not to Boost that is the Question? Philosophy often interferes in Marketing. Simply because there is a bit of theory on why people buy, when they buy and if we can influence their buying decisions. When considering all these aspects you have some decisions to make. Including WHICH Facebook Advertising Tool is Right for You?

Meanwhile be sure to visit our NEW BLOG HOME at joannekleemarketing.com today.

While I got into some details on HOW TO Pick a Post to Boost in Part Two and the Difference Between Boosting a Post and Promoting a Post in Part Three, here we can tell you about one additional option - which is TRUE ADVERTISING - A Newsfeed Ad.

We have covered many Facebook, Marketing, and Advertising Terms in this blog series on Facebook Advertising. We have a consolidated list of terms here at our new blog home and website. I recommend you take a peek at the list and familiarize your self or use it as a reference list on your Facebook Advertising Journey. The Blog Roll Continues there....

NEWSFEED ADVERTISING

Beyond the existing posts on your page, Facebook Allows you to become your own ad agency and create your own ad from scratch. Yes, you pick the image, the words and run your ad. Create a clever tagline, offer and be the Creative Director behind it all. Facebook Ads Manager tool gives you the access to running an Ad Promotion in Facebook. 


This screen shot of my Facebook page shows you where to find additional advertising options. Facebook gives you options to:





1. Promote your website, "Get more website visitors" and Develop your own advertisement. 

2. Promote locally, people in logging into Facebook around your business area will see your sponsored Ad in their newsfeed.

3. Promote your page, and get more likes / fans (obvi so people can see your Facebook business page regularly in their newsfeed and offers on a regular basis.)

4. Share Page with Friends. DO THIS NOW IF YOU HAVEN'T ALREADY. You would share your business page with your friends on your personal Facebook Page. 

Every Facebook Business page requires an Administrator. That is a personal page or person who manages your business page. If you are not your page admin, because your friend or a consultant like me set it up - ask for Admin Access - and you can leverage this feature.  


I won't go to in depth here except to let you know that you have options. Some people find leaving this type of advertising to the professionals. But there is no reason why you can't try it on your own. Someone who runs Facebook ads as a career can give your greater insight into the true success of your campaign. We can help you get the most impact per dollar and help ensure you ad message is clear and optimized for Facebook. 

"I can make Facebook Advertising 

Mission Possible for you

and your Business!"   ----- Joanne Klee Marketing

From the Everyday to the Extraordinary...

Joanne

Posted by Joanne Kleé, 

Owner | Consultant

Joanne Klee Marketing & Events

Service Excellence | Detailed | One Stop Solutions

NEW! joannekleemarketing.com
joanne@joannekleemarketing.com 

Come meet me where you are:Twitter | Facebook | WebSite | Blog

Google+ | Reviews | Linkedin 

Scribd Business Document Store

The Basics: How to Pick a Boost Post on Facebook, Part Two

DIY Lesson on How to Advertise on Facebook:  

The Basics: Boost Posts on Facebook. Part Two

Welcome Back to my multi-part series for a "DIY Lesson on how to Advertise on Facebook." If you haven't read the introduction you are missing out on the whole purpose of this conversation. We really need to understand WHY to advertise on Facebook and HOW to Align the Stars for your Business. So give a click here to understand the Advertisement Basics. It is a quick read I promise! 

Meanwhile be sure to visit our NEW BLOG HOME at JoanneKleeMarketing.com/Insights today.

Now that you have your goals under your belt, let's talk about finding that Ideal Boost Post. 

NOTE: This post is written in an informative and education tone, so expect definitions built into the content. 

We have covered many Digital Marketing Terms in this blog series on Facebook Advertising. We have a consolidated list of terms here at our new blog home and website. 

THE BASICS on a FACEBOOK Post  

When you write something for your Business Page wall it is called a "Post." That post is seen (mostly) by those who follow your page. The post will appear in their newsfeed. 

Over time you will want to check you INSIGHTS thru the Facebook Analytics. I am using images of my Facebook Page as an Example. Let's get to work.

Scroll Down the Insights Page to SEE MORE POSTS.

Keep clicking See More so you can scroll thru your posts. Do you see these numbers under REACH. That is basically how may people had your post appear in their newsfeed. Reach can be Paid or Organic. Click on the Terms Post to get a break down of these Advertising Terms for Facebook.

The older the post the more people have seen it, especially if it was popular. Engagement is another good indicator of Post Success. Engagement breaks down how many people interacted with the post in likes, shares and comments. 

This Analysis is your POST activity. You can review which posts are the most viewed and most clicked on. Facebook also does a really great analysis of ORGANIC posts versus REACH. Organic means people saw it in their newsfeed or via a search. If your page is public it will appear through the key words search. REACH is a combination of actions on the post. Including Comments, Likes and Shares. 

If you want to advertise on Facebook you can take this Post, which you already know had a really good response amongst your Facebook Fans and Boost or Promote it. 

A little note on Which Post to Use: Posts that work really well for an Advertising purpose need to make sense. Posts topics include how you make your product, maybe a recipe or special offer, news about your location or a branding piece reflecting your business personality. Just make sure the post you pick is relevant to today, and a current offer or topic. 

WHEN TO BOOST POST OR PROMOTE?

The post will show organically to (some) of your page fans. To get better reach - to reach more people - it will need to be boosted or promoted. Once you do either of these you can broaden the targeting beyond fans to other Facebook users. Also known as target market. 

A little note on Target Market: do you know your businesses target market. That is your "ideal customer" the one who buys your products or services. Understanding you target market will go a long way in selecting the right type of ad to run for your business. Because remember at the end of the day we are ULTIMATELY advertising your business. 

If the “Boost” button is used, the post will be shown with a “sponsored” message (we will explain that in TERMS below) to a larger number of fans. On the Boost Post Manager screen you can select fans, people who already follow your page, friends of fans or and entire new audience. If this is already getting frustrating just call me and we can walk thru the difference and see which ad is best for your business.

Why Boost a Post?

We know that your post already resonated with a bunch of your fans. Running the post again will possibly reach MORE of your fans that did not see it the first time. It can also create nostalgia with the fans who saw it already. You won't want to run the post too long because then people get sick of it. Thus the ad campaign method might be your best choice.

So here is the logic behind a Boost Post. Your fans really liked a particular post. Most likely your page fans have friends who like things similar to themselves. So why not promote the post to Friends of your Fans? Most likely these people are your ideal target market. This is a bit of a guessing game, so we really need to understand your product or service in order to see if this is the right strategy for you.

Why a Boost Post is not a blanket strategy. 

For Example: if I am a restaurant owner and I ran a product special "Throwback Thursdays, $5 pints and appetizers. Let's reminisce together." It is possible that my fans will want to be reminded of this. Also many of my page fans might have friends that also want this special. . . or do they? Some friends don't drink. Or perhaps one of my clients is a guest of a regular and doesn't live near my business. WHAT TO DO?

Another example is perhaps I am a business owner and my recent post was an article on "How to Crotchet a Pink Hat" and the lessons I offer at my shop. My page fans clearly love the lesson with a new stitch method. Just because your page fan likes to crochet as a hobby does not mean their friends do. WHAT TO DO?

Consider your product or service and target market when you want to boost a post.

How does a Promoted Post work?

Let's keep building on the Boost Post. Maybe you decided that you DO NOT want to show the post to your existing page fans, nor the friends of fans. Instead you know who your target market is so let's find them on Facebook. You can take your Boost Post and select your audience by zip code, interest or demographics. This basically allows your to align the stars and AD that works and TARGET your market.

It looks identical to the other method of increasing a post’s reach where the post has been promoted to create an ad.

We have covered many Facebook Advertising terms in this blog series on Facebook Advertising. I recommend you take a peek at the list and familiarize your self or use it as a reference list on your Facebook Advertising Journey.

You're nearly there. . . If you have chosen to Boost your Post I will break down some basics on the next blog post. Good for you getting thru these details and growing your Facebook knowledge.

From the Everyday to the Extraordinary...

Joanne

Posted by Joanne Kleé, 

Owner | Consultant

Joanne Klee Marketing & Events

Service Excellence | Detailed | One Stop Solutions

NEW! joannekleemarketing.com
joanne@joannekleemarketing.com 

Come meet me where you are:Twitter | Facebook | WebSite | Blog

Google+ | Reviews | Linkedin 

Scribd Business Document Store

Google Business Listing for Consultants, No Storefront or Business Address, Find Out How.

One of the biggest questions I get when interacting with Consultants is the frustration of wanting to list their business on google but NOT having their address, usually a home address, disclosed online. I too deliver services to my "business storefront" clients or at meeting spaces. They do not come to my home. 

Meanwhile be sure to visit our NEW BLOG HOME at JoanneKleeMarketing.com today.

Consultants Unite! Get Your Google Business Listing

Having a Google Business Listing is available for consultants and freelancers. Below is the google video with a preview and screen shots of how the service works. 



Like these posts? SEE MORE at our New Blog Home JoanneKleeMarketing/Insights

Just the basics to getting your Google Business Listing...

CLICK "I DELIVER"

Okay savvy tech users (yes, you my reader, you got this far... that means you are savvy enuf to get this listing done) Go ahead and verify your business listing, enter your home address and click the "I deliver..." box at the bottom. Yup that's it. 

ADD A BUSINESS DECRIPTION

Take the time to add your business description. And use keywords that you think clients will use when searching for your business. This is an important steps for SEO and for a professional online presence. We want clients to find you and your services, so having a Clear description of what you do will be effective. This copy is different from a sales brochure where simple is better then clever. 

Next Steps

As you grow your business.

As you grow your business you should go in an update your listing. New business hours, update it. New Website, update it. Adding a physical location, clearly update it. 

UPDATE YOUR BUSINESS LISTING

Clients can write reviews an get your contact info on the listing, so make an annual checklist for yourself (Chicagoians: during the slow winter months perhaps) and update your listings, mail client thank you notes, check out reviews (and respond! more often then annually) and take a moment to blog about your experience with google biz, a new product or post that client testimonial you are using. It is good for SEO, and good for Business.

LOCAL LISTINGS 

Local Listings are another big component to running a business effectively. If you sub contract and have vendors partnering with you, perhaps they have referenced your business name in a listing on another site like 411.com, manta.com or angieslist.com. Instead of manually entering over 50+ sites, you can instead do a local listing clean up. Need help, call me so we can partner on this. 







Happy Business Listings!

Thanks for reading,

From the Everyday to the Extraordinary...

Joanne

Posted by Joanne Kleé, 

Owner | Consultant

Joanne Klee Marketing & Events

Service Excellence | Detailed | One Stop Solutions

NEW! joannekleemarketing.com
joanne@joannekleemarketing.com 

Come meet me where you are:Twitter | Facebook | WebSite | Blog

Google+ | Reviews | Linkedin 

Scribd Business Document Store

Why have your Business on Social Media? Facebook vs. Twitter, and the rest? Growing your business.

Do you Use Twitter? Facebook? Instagram? or Snapchat? What's a business owner to do? When selecting a Social Media platform for "advertising" your business services or as a means of attracting clients, Which Platform should you pick? 

Unfortunately there isn't the one end-all-be-all answer. But there are several ways to pick and choose OR integrate the platforms. I am going to help tackle the basics here, and then Ill keep posting on added resources  - so come back often to see more. Look for labels under Social Media Tips.

Meanwhile be sure to visit our NEW BLOG HOME at JoanneKleeMarketing.com today.

"Do you Use Twitter? Facebook?

 Instagram? or Snapchat? What should

you select for the greatest impact? Is

there just ONE right answer?

I have already written in detail Why Blog for Business? And you should! here is a link to all the related WHY BLOG posts is here. But beyond blogging, these other social platforms serve there own purpose as well. 


Like these posts? SEE MORE at our New Blog Home JoanneKleeMarketing/Insights

Why Use Social Media at All?

You already provide a service. You are already excellent at the service your provide. So why not tell the world about it? AND Why not get even better at what you do? As technology changes, depending on your tech savvy grade (A or a D?) you might LOVE all these new ways of communicating or you just loathe it! 

Whether a Lover or A Hater, as a Business Owner you simple cannot ignore it! Social Media IS one of THE ABSOLUTE ways to talk to customers. And since you already pride yourself on being the best at what you do, you really need to stay on top of new trends to remain the best. Becoming familiar with the ways clients communicate keeps you in the conversation, it keeps you "on trend." You do not have to be an expert, but you do need to be familiar. 

The Marketing Example:

As a Marketer I do not build web pages. I do not write code. (I do dabble, in both, tho.) However I am an expert in conveying the clients message. Taking your goal and objectives and turning them into a campaign or piece of collateral so you can reach your audience. I am also an expert in managing a project. And managing the agency or the people you hire to complete the project. That means I need to understand the methods that are available to your message reaching your audience. Staying on trend with social media means understanding the audience of these platforms, understanding how they have competitive advantages, And the cases where they WON't work for what you need to accomplish. Sometimes expertise is knowing what NOT to do.

"I am an expert in conveying the clients

message. Staying on trend with social media

means understanding the audience we want to

reach and the cases where Twitter or

Instagram WON't work for what you need to

accomplish." 

The Answer

Once upon a time in my career we hired an Independent marketing consultant to help me with my project load. This gentleman was a self made man. He was flashy, and energetic, and very knowledgeable about his craft. I walked away with my #1 income lesson about being a business owner, "you want your business to work for you 24/7." If you can figure that out, your business will work for you, and not the other way around."

"You want your business to work

for you 24/7."

Beyond increasing your reach, beyond "free advertising," there is the aspect of service excellence and being available to clients when THEY need you. Sometimes we get stuck thinking "inside the box." We live in our own world, in our arguably "closed" network, unless your are doing business overseas? Outside your timezone? Then yes, you are in a closed environment, with limited clients. And if that is all you can handle, then kudos. But if you want to grow and expand exponentially, then social media is your tool.

Which Social Media platform is right for your business?

The Difference Between Social Media Tools

Here is a rough, in english, no tech jargon here, breakdown of these social media channels that are easily accessible to you. My approach to understanding them from a business persepective is: 

- ease of use
- who is the audience
- HOW to use them
- best vehicle for your message


Facebook

Facebook is a place where we can interact with friends and clients. For business use you can set up a PUBLIC business page. (Personally the main differentiator is you have to give people access to your page. Unless you select making your content and posts public.) 

Facebook is generally viewed as the place where I see what my family and friends are up to. However, sometimes my friends and family are a portal to business. So I don't "sell" my JK Marketing and Events page to them, but I occasionally share a blog post or page and share it on my wall. It's a subtle reminder here is what I do - and the encouraging support is appreciated in return. 

Marketing Strength
Facebooks "opt in" feature - click like on pages you want news from - allows business owners to stay in front of clients, and subscribers. Facebooks competitive edge comes from the ability to let you get "deeper" into the conversation. Twitter is the fastest news breaking access (to millions), facebook let's you discuss the news. Facebook doesn't limit your character count like twitter does, so you can post in detail.  And as new platforms grow on the web, this aspect keeps Facebook as a leader in Social Media. As a business owner know that people on Facebook are not in a "buying mindset." This is NOT the place for a hard sell. But it is a place to "be you, be the brand."  They are here to socialize, catch up on some news stories from pages they "like" and see what going on in there social circle. Or business circle.

- in Summary
Since Facebook is still #1 for traffic that they are the only platform you need to use. However, there is tremendous weight to be added to the value and how it plays a role in business growth. Facebook has some limits, like searching posts, and someone "finding you" organically is limited. That's where twitter plays an enhanced role in your business reach.

"Facebook allows you to

share in depth in ways the

other platforms don't."

- ease of use
Facebook is easily accessible. Theres an app for your phone. Once set up - which is easy! - you can begin by posting photos from your business, ask a client post a testimonial, and link to your website, blog or other platforms. Facebook is a nice tool where you can "manage" comments, as most business owners are concerned about image, yes, it allows you to delete.

- who is the audience
Usually family and friends use this to stay connected and share photos and news. Businesses don't discredit it as a tool! Clients who have a comment about your business, a testimonial, or will use it as a means for people to find you. 

In demographic terms facebook is used across generations. Counter to popular belief younger 18-24 demo uses it for the same reasons the 30+ crowd does. Ease of use, ability to share in depth, and the list/sorting features seeing news from who is relevant to you. Individuals are able to "like" business and organization pages and see IN ONE PLACE what there inner social circle is doing along side upcoming events and news relevant to them.

However the younger demos - when wanting to share with friends - do lean towards "snap chat" for the quick hello or sharing a pic. And if beautiful photos is your business edge, then instagram may be you tool, that you integrate into facebook?

- HOW to use them

Post business photos of your work. Link to articles your followers may find interesting. Link to your other resources and as a way for clients to find you. You can schedule multiple posts for the future, again allowing your business to work for you even when you are sleeping. 

For business owners who carry multiple products, facebook allows you to create pages specific to content. You can has a page specific to use for event updates, and a separate page for content related to your product updates. Allowing users to customize what information they get from you is appreciated and users don't get bogged down with what they don't want to see.

Create excitement and Marketing around a place or event using Facebooks feature for a location or checkin. Users in your area will see this as an option pop up while using Facebook. It is another tool for Marketing that creates immediate presence and is long lasting. You can create a "history" here allowing users to get a great sense of your brand.

- best vehicle for your message
Testimonials go a long way on Facebook. Similar to YELP, however you are able to delete content you feel is inappropriate. Want to share insight on a trend? Want to provide feedback? Facebook allows you to share in depth in ways the other platforms don't. 

Twitter

Twitter is amazing! Fast access to news and events at your fingertips. When CNN entered the cable news market as 24-hour news access around the world is was a game changer. When iPhone was invented to have the "internet in your pocket," or CD's "to hear an entire concerto uninterrupted" - yes, it is that level of game changer! 

Twitter is fast access to any content because of the use of Hashtags - you know that little pound symbol "#" followed by key words. In twitters search field, you can see the "Top Trending" hashtags for news in your area. You can also search key words, persons, places, events, and get tweets relevant to that topic. As opposed to Instagram hashtags which are usually more unique, twitters hashtags are generally more common so your tweet and content is easy to find.

Along those same lines twitter can be overwhelming. Searching thousands of tweets is not anyone's definition of a good day. Perhaps for political junkies who can't get enough of a news story? 

For business twitter gives you access to the 24/7 audience to grow your business! I credit twitter as the #1 increase for my blog readership (up over 50%) and for increased document sales by far! My scribd document store is approaching 100,000 page views (including sales increase) and that growth came in a 2 year period since I started tweeting for business!

Twitter allows Marketers to search content on the competition, on trending topics, and get instant feedback from clients, both wanted and unwanted!

Twitter DOES NOT allow you to go in depth in your tweets, being limited to 140 spaces to write your post.  However it does let you post information to a relevant audience using Hashtags specific to your message. Later users can search the hashtags to get more of the same type of information from you. or if you come up in their news feed they can click thru to your page to learn more.  

- ease of use
Twitter is easy to set up an account and also has an app for your phone. You can post on the go and tweet, retweet and become part of the news feed 24-hours a day. 

- who is the audience
Twitter is heavily used by people wanting that 24 hour access to news and events. Information that is "trending" is on twitter. Users on twitter want to say something and be a part of the trend. 

The key audience here is those that are not in your "closed network" that I mentioned above. Twitter exposes you to users beyond your reach. Additionally, twitter makes you relevant by having a presence - see next paragraph. 

- HOW to use them
Immediate long lasting content. Event and area specific relevance. Twitter also gives you access to a worldwide audience. 

Apple, the largest company in the U.S., does NOT have a twitter page. Mentions of Apple are either hashtags #Apple or just mentions. Apple chooses not to use twitter as a vehicle and they can do that. I would argue however that in the "small business" under $1 million in revenue having a presence is better than not. 

Create hashtags or comment on those trending to have a presence in a global market place. Encourage blog readership by linking to articles and creating organic content.

A frequent twitter use is to generate excitement around events. Create a hashtag for your wedding, similar to a Facebook check-in. 

- best vehicle for your message

Link to articles, news stories, events and great access for your client network. I posted extensively on How to use twitter for business here. I encourage you click through and give it a read. And more tips on tweeting for business are in this post on Social Media for Business and Using Twitter.

Instagram
Did someone say photos? Instagram is an instant avenue to search - in Photos - a person, place, news story or event. Do you make a beautiful product that you sell on etsy? Yes, instagram is the place for you. So it twitter so you can have buyers beyond your area code. Instagram also has a search feature so users can get to content that want to "see" fast.

Frequently celebs are on Instagram showing their day to day life, experiences and outings. However for those of us selling a product that can be shown, Instagram is an excellent method of showing off your work. 

Hashtags "#" on Instagram are generally unique. Long hashtags capturing how we feel and commentary on the item. Altho for business purposes, I would include some standard common Hashtags so your photo can be easily found. 

The first two tags are common and the unique on at the end: for example an etsy jewelry designer #beautifuljewelry #custommade #Chicagoskylinespeciatly 

- ease of use
Yes! Easy account sign up, an app and access to your smart phone camera for on the go shots. 

- who is the audience
Lovers of photography. 

- HOW to use them
Post photos of your work. Be included in the conversation where users like to see what's being discussed. In a celebrity related business or selling beautiful things, clothes, or the like - then instagram is a must alongside twitter. 

- best vehicle for your message

If you use photos. 

Snapchat

Chitty chitty chat chat. Like to talk about your work. Have time on long commutes to "hold a conversation" about a product or service. Like interacting with people about your message on their time and at length. Then Snapchat is a tool you can use. While Facebook allows for an in depth feature on your service, snap chat allows for the in depth conversation.

Similar to reddit or twitter for holding a conversation, however you need to sign up for snapchat to be a part of the conversation. Where as twitter allows users to pose more questions and reddit allows more of a dialogue in a forum.

- ease of use
Yes! Easy account sign up, an app. Post a pic along side your conversation with access to your smart phone camera for on the go shots. 

- who is the audience
Mostly the 18-24 age demographic, and those celebrity types and service providers wanting to access this audience. 

- HOW to use them

For having a conversation around your product or trend. 

- best vehicle for your message

Depending on your time commitment.

Linkedin

Linkedin is a stationary place for your resume and business networking format to connect with work colleagues and vendors. It is your business profile in one place. You can connect or "link in" with colleagues in your field and co-workers. A way to stay connected as the years pass and see what jobs people are in. Update your online resume easily. Link to your organic content from the blogs, tweets or facebook pages you create. 

Linkedin is a Professional tool as you business face. A feature O love to encourage use of is asking clients to write a Testimonial. They can also "endorse you" for a service aspect you provide. Endorsements also service as a way for you to stay "in front" of clients and network opportunities for you. 

- ease of use
If you have a resume or a professional profile it needs to be on Linkedin. It creates credibility for your business. 

This tool however takes time to build. Fill in the professional resume layout noting work history. Take time to write you content and revise it regularly to stay fresh. Don't expect to be done with everything Linkedin can do for your in one day. This is a place to build presence like Facebook, however it is very specific to your Business Resume - the Brand in detail.

- who is the audience
The theory of 6 degrees of seperation is a power house behind LinkedIn. You start by connecting with people in your network, workplace or email contacts. The exponential growth goes from there. People you know have contacts, and you can connect with those potential clients. Yes, I know, I am telling you that you have a tremendous networking tool at your fingertips... when used correctly. 

- HOW to use them
Post your resume, and add people and co workers to your network. Keep adding and expanding your network. Post articles, and relevant content to your groups and audience. 

- best vehicle for your message
A well worked on resume and links to your work. 

Pinterest
I remember the days of keeping a cork board full of ideas clipped from magazines. Or those articles thrown into a folder. Well now we have an electronice version of that. A Pin board platform. 

Pinterest allows you to search pins others have pinned. You have multiple boards to keep ideas sorted by interest, subject or any method you choose. Pinterest is a nice way to interact with clients by sharing articles, color schemes, locations or other ideas via a shred board.  

- ease of use
Easy to sign up and get started. Has an app for the on the go addiction. 

- who is the audience
Everyone uses pinterest. Artists, designers, marketers. Now there is a selling component for those etsy designers or document seller ;-)

- HOW to use them
Post your blog articles to a business board you have created. Keep track of ideas for a project your working on. Share relevant content to others in your audience. Especially nice to share ideas with clients to help build a concept. You can pin directly from web searches too. So you are not limited to what others have pinned already.

- best vehicle for your message
If you have photos related to your work, or articles, you can have a pinterest board for easy sharing.


Regardless of the platform you choose, there is a method available for your to manage easily and comfortably.

Thanks for reading,

From the Everyday to the Extraordinary...

Joanne

Posted by Joanne Kleé, 

Owner | Consultant

Joanne Klee Marketing & Events

Service Excellence | Detailed | One Stop Solutions

NEW! joannekleemarketing.com
joanne@joannekleemarketing.com 

Come meet me where you are:Twitter | Facebook | WebSite | Blog

Google+ | Reviews | Linkedin 

Scribd Business Document Store