Monday, January 16, 2017

Advertising Homework from 6th Grade becomes Waterbed Campaign, as a Carousel Ad Series

So you want to advertise? You have the product (a waterbed and the like) and now you need to get the word out about the best quality, most comfortable and unique product on the market. How to go about creating an ad can be a fun and creative process. DON'T Stop reading. . . don't get discouraged! There is a formula to advertising. 

There is also something to be said for what not to do. For some of those examples see my Twitter feed. Or Facebook examples. I really love sharing the Ads that are fantastic or #WhatNOTtoDo in your Marketing. And as you can see from this post I really do LIVE THE MARKETING day and night. 


Meanwhile be sure to visit our NEW BLOG HOME at JoanneKleeMarketing.com today.


As for what to do that gets a little more challenging, but it doesn't mean you shouldn't try. Let's review the Basic Formula to Advertising. There a few key elements to include in every ad. When I teach one of my courses, I do not like to "data dump" on attendees. Instead we cover basics, review examples and then highlight relevant elements along the way including "Price in the Ad," understanding your "Target Audience," how to conduct "research" related to the product, and creating tag lines or the new #hashtag trend. 


For some more explanation of the terms we are using in this post visit our term and definitions page .... constantly being updated too. In PLAIN terms to help build savvy.


Like these posts? SEE MORE at our New Blog Home JoanneKleeMarketing/Insights

Welcome to Advertising 101

Well, the fun of teaching advertising to kids. While there are a lot of best practices in the industry on how to advertise successfully, all Advertisements have a series of basic rules to follow... and then there is Apple who completely revamped the advertising world with there iPhone advertising "There's an App for that" campaigns

My sons 6th grade teacher has the students reading an analyzing the text for "The Lightening Thief" by Rick Riordan. Amongst the learning how to analyze exercises are 


  1. Explain the games the characters played and then 
  2. Tell me about the characters personality based on these games. 


Similarly to understanding your target audience, understanding the "type of person / or customer" is based on their behaviors.  As we know a customer behavior gives us vast data on what they will buy and when. 


"Simplification is essential. You only have 5-7 
seconds to make an impression on someone 
thumbing through a magazine or even less time 
when scrolling through their social media 
newsfeed."


My son uncovered some irony and double entendre's in the text... which has even opened mom's eyes to a series of double entendre's occurring on a number of TV shows including the recent SNL Skit of Donald Trump's 1st press conference and Doctor Who's season 10 episode 1, full of them... more on this later. 

The other side of product advertising is selling the experience. What is a customer experience when using your product. And so was the focus of his home work assignment turned lesson in advertising. 


The Basics of An Advertisement include 4 elements (a general checklist):


1. The Product Name / Image of the Product
2. What will the customer experience using our product?
3. The Company Name or Logo
4. Call to Action (how to contact company / get the product)

(we will use these 4 elements as a checklist for the ad series to follow)



           In Advertising, there is a FORMULA.          

             Products benefits + understand your audience 

             + throw in a dog or a baby = Great Ad



Husband had the fun idea that we would all come up with the advertising and "show and tell" each other our versions. When an Ad Agency comes into a client to complete a pitch on an Advertising Approach, they will come in with one strong ad series or several approaches to choose from. Those ads are then further developed with client feedback. So our son was going to live a little of the process. 


We each went to work.





Advertising The Lightening Thief" by Rick Riordan Crusty's Waterbeds Husbands

My Husband's Ad.
Feel Like ...

Very Brand Based. The feeling of Crusty's Waterbeds. He took 3 images and build the sensation of what you are doing and tied the ability to complete the act BECAUSE you slept on a Crusty Waterbed. He broke the pricing rule. Or did he. Making note of such a low price point bring in the clients who normally wouldn't even attempt buying the product normally.  

Elements of the book are pulled in here, regardless if you are a man or a god. Do you walk on water, air or just float in the clouds. Arguably it is something we mere humans want to experience and Percy's gods can have anytime. Thus an advertisement targeting both audiences. 

Ads 4 elements.
✓ Product Name
✓ Image (experiential)
✓ Company Name
✓ Call to Action

A Comment on Pricing:My son's instructions were outlined. His ad had to include these elements. Notice certain things are missing. Price for one. Including $ Dollar Signs and Price in advertising has two schools of thought. 

Pricing: The Basics. Schools of Thought 

ONE. Do not include price at all. Make the clients come in for the experience and have an in person price inquiry. 


TWO. Undercut the competition so seriously that your price will bring in customers by droves. 


(THREE. Comparison Pricing is a new trend. Compare features that are included with the price tag is another reason to list price. Even when you are on the expensive end.)



Advertising The Lightening Thief" by Rick Riordan Crusty's Waterbeds Moms 2

Mom's Attempt #1 
You are Unique, and your Waterbed should be too. 

Mom likes edgy ads when the product is not conservative and attempts to draw in a broad audience. "You Are Unique" attempts to build on a very American theme that we are "individuals, unique." Unique in that you can build your own style mattress and bed. I pulled from the books Chapter 17, also known as RESEARCH, where details of the mattress are described. The bed comes in Various woods and sizes (queen, king, and universal - ha ha gods of the book joke there - another double entendre). Also the sheets come in over 100 patterns and colors. In reading this summary that is 59 words to get the description. But by pulling out the facts we shortened it to 7 words/numbers. Simplification is essential. You only have 5-7 seconds to make an impression on someone thumbing through a magazine or less when scrolling through their social media newsfeed. 


7 woods | Any color | 100 sheet patterns


The bright color pink draws attention (if you like that color or not). and SCREAMS unique. We focused on product not in the name but what it provides. Both the experience of a restful sleep in the image (notice so restful that even if you are missing a hand you will get some rest). 


Ads: 4 elements.
✓ Product Name
✓ Image (experiential)
✓ Company Name
✓ Call to Action

A Comment on Audience: When developing your advertisements it is important to think of your audience. We asked him, in this homework case, who are the people that are the audience for this ad?

1. Is his teacher who is reading the ad.
2. Other students in the class.

These last two were more challenging to think of... Reading the book itself, there are CHARACTERS who could be the audience for this make believe product. 

3. the gods of the book
4. the Character HEROS of the book (Percy, and his partners).

My husbands ad, above, targeted both human and the gods. Even the students in the 6th grade class could relate. My ad I think focuses more on being a god, and the humans understanding how they get such good rest.


A Note on RESEARCH: It often is a simple thing. It doesn't always have to be data ridden... sometimes it is basic reading on the subject of the advertisement. In this case it was reading the chapter on the product. In your clients case it would be reading their collateral on the product... and sometimes the competitors collateral which might be more in depth. Controversial, Yes. But it doesn't have to be. 



Advertising The Lightening Thief" by Rick Riordan Crusty's Waterbeds Moms 1

Mom's Attempt #2 
Be Ready for Anything 

Understand your audience. Here we attempt to speak to a few groups. "After a good nights rest on a Crusty's Waterbed" ...

- We are addressing women. What they can be, what they can look like.
- We are addressing men, of course, the sexy side of the ad. What they can have, what they can conquer.
- The gods, who they are in their sense of adventure and fearlessness - maybe they even recognize the goddess pictured here.
- And I am pretty sure our 6th graders will like this ad too.

Without making any comment on "Sex Sells" unfortunately it does. And so advertising has double entendre's too. These ads have dual meanings, even 3 or 4. It all depends on the reader. And even more so on what the client thinks WHO the reader is. 

Ads: 4 elements.
✓ Product Name
✓ Image (experiential)
✓ Company Name
✓ Call to Action

A Comment on Taglines and Trendy Hastags: Some say hashtags are the new taglines. Taglines that evolve quickly over time and interact with clients. When I would have to develop ads and work on creative briefs I was trained by basic intern drudgery, come up with a list of 50 taglines by the end of the day. But these exercises stretch the creative muscle that I need in my day-to-day life today. Luckily in this exercise I didn't require the list. I might do that as a creative consequence if I need to in the future.



Advertising 1st Draft

Older Son's Ad.
"Are you having trouble sleeping?" 

My son didn't know when he drafted this beauty that Babies are the #1 most relatable image to use in a successful ad campaign. He just used what felt right. And a lot of successful advertisers do just that, use what FEELS RIGHT. But how do you know if it's right? Understanding your audience. . . that piece is critical. 


FORMULA products benefits + understand your audience desires + throw in a dog or a baby = Great Ad.



We all reviewed his ad and talked about what we loved the most and how we could shorten the writing. I reminded my son the reader has 5-7 seconds to see the ad. And people don;t actually read through the copy most of the time.   ...

Ads: 4 elements.
 Product Name
✓ Image (experiential)
✓ Company Name
✓ Call to Action

We have all 4 elements of an Ad here. However the copy if a little heavy. The image is fantastic. And the concept is impeccable! An honestly having the good idea to build on is what many great advertisers hunger for. That seed, that tidbit to build the ad off of ... it's the base of a great ad. And HOW to get that? Well, my 6th grader will consult on your project as a sub-contractor though Joanne Klee Marketing and Events. 

The Final Ad Selection 

"Don't be a baby"


Advertising The Lightening Thief" by Rick Riordan Crusty's Waterbeds FINAL

Rearranged. Key Concepts Retained. "Ad-vert Cleanup"

For 6th Grade this is pretty clever.




SIDE BAR continued


dou·ble en·ten·dre

ˌdo͞obl ƤnˈtƤndrə,ˌdəbl ƤnˈtƤndrə/
noun
  1. a word or phrase open to two interpretations, one of which is usually risquƩ or indecent.
    synonyms:ambiguitydouble meaninginnuendo, play on words
    "much of the comedy is derived from racy double entendres"
    • humor using double entendres.

Modern Day TV EXAMPLES of Double Entendre

SNL Skit on Donald Trumps press conference. 

The skit covered his recent unpublicized scandal. Unpublicized because all media outlets are claiming the story is unvalidated and will not touch the details. However the Saturday Night Live episode doesn't follow the norms or rules of media and can cover and mock and subject they so incline. 

The double entendre is scandal specific. Supposedly the president elect spent the night in Russia in a "private" evening with an escort and involved peeing. For Fun. And so in the skit, the Alec Baldwin character playing Trump avoided the scandal topic using words like "Wet, Your In (Urine), Yellow" etc....

Doctor Who Fans love the writing of Stephen Moffat. More and more the dual meaning in terms on the show adds to it's wonder for the audience. Even this weekend Masterpiece Theatre showing of Victoria hosted a series of Double Entendre terms. 




Thanks for reading,

From the Everyday to the Extraordinary...

Joanne

Posted by Joanne KleĆ©, 
Owner | Consultant

Joanne Klee Marketing & Events
Service Excellence | Detailed | One Stop Solutions


Come meet me where you are:Twitter | Facebook 
WebSite | Blog

Saturday, October 22, 2016

How to Build Community

As a family we frequently visit the small towns and communities surrounding our favorite hiking spots. These charming towns take us back to a time when neighbors knew each other, people stopped in front of the local market to chat, and and overall slower pace to the day. 

I don't think these are days gone by, instead I really feel we need to manage our time and organize our priorities to create that type of lifestyle once again. Clearly the leisurely pace won't happen everyday, all the time. But occasionally I will feel I am living a glimpse of it, I make a point to observe the moments in action and soak up every drop.

On one of our family getaways I came across a beautiful hand made cloth banner with an image of a classic main street in small town America, and the following guide "How to Build a Community." Truly, stopped me in my tracks, for days.  


Like these posts? SEE MORE at our New Blog Home JoanneKleeMarketing/Insights

How to Build a Community


TURN OFF YOUR TV ~ LEAVE YOUR HOUSE

KNOW YOUR NEIGHBORS 

LOOK UP WHEN YOU ARE WALKING

GREET PEOPLE ~ SIT ON YOUR STOOP 

PLANT FLOWERS ~ USE YOUR LIBRARY ~ PLAY TOGETHER 

BUY FROM LOCAL MERCHANTS ~ SHARE WHAT YOU HAVE 

HELP A LOST DOG ~ TAKE CHILDREN TO THE PARK 

GARDEN TOGETHER 

SUPPORT THE NEIGHBORHOOD SCHOOLS 

FIX IT EVEN IF YOU DIDN'T BREAK IT 

HAVE POT LUCKS ~ HONOR ELDERS 

PICK UP LITTER ~ READ STORIES ALOUD 

DANCE IN THE STREET

TALK TO THE MAIL CARRIER

LISTEN TO THE BIRDS ~ PUT UP A SWING 

HELP CARRY SOMETHING HEAVY ~ BARTER FOR YOUR GOODS

START A TRADITION ~ ASK A QUESTION

HIRE YOUNG PEOPLE FOR ODD JOBS ~ ORGANIZE A BLOCK PARTY

BAKE EXTRA AND SHARE

ASK FOR HELP WHEN YOU NEED IT

OPEN YOUR SHADES ~ SING TOGETHER

SHARE YOUR SKILLS ~ TAKE BACK THE NIGHT

TURN UP THE MUSIC ~ TURN DOWN THE MUSIC

LISTEN BEFORE YOU ACT IN ANGER

MEDIATE A CONFLICT ~ SEEK TO UNDERSTAND

LEARN FROM A NEW AND UNCOMFORTABLE ANGLE

KNOW THAT NO ONE IS SILENT THOUGHT MANY ARE NOT HEARD 

~~ WORK TO CHANGE THIS ~~




Thanks for reading,


From the Everyday to the Extraordinary...

Joanne

Posted by Joanne KleĆ©, 
Owner | Consultant

Joanne Klee Marketing & Events
Service Excellence | Detailed | One Stop Solutions


Come meet me where you are:Twitter | Facebook 
WebSite | Blog

Friday, October 14, 2016

#1ManHelping1000s Give Now. Give Today. $Any Amount $5 $10 Medical Relief to Children

Donations are a personal choice, and that's why you have never seen me ask for funding before. I do it NOW because I know funding ONE MAN = Helping 100's. 


And his mission team impacts 1,000's . . .

This is my amazing bro-cousin Derek Rogoz. This is his 2nd trip with as a student with Doctors Without Borders. He has witnessed first hand the tremendous aid in medical care HE CAN provide to those in need on these trips. 

#Hurricane Matthew Medical Relief #1ManHelping1000s
Your dollars help get his HANDS their on site
to provide medical aid to these cute faces.


All candidates simply need to fund their own air and travel expenses, medical supplies are donated. By supporting him & funding his mission you know HE is HANDS ON helping the most impoverished. 


Like these posts? SEE MORE at our New Blog Home JoanneKleeMarketing/Insights

Hearing his eye-witness account helps me know the money is not spent hap-hazardly. Specifically on this trip HE WILL give medical care to help the 100,000 left displaced and in dire need of care after Hurricane Matthew. He came home from his first trip, sharing with us at Sunday dinner, the extreme poverty conditions he witnessed. 

When one family member asked "how were their homes affected?" He replied "what homes? They are shacks, made of cardboard and metal. It is not this, not brick and siding, what WE call home."


When one family member asked "how were their homes affected?" He replied "what homes? They are shacks, made of cardboard and metal. It is not this, not brick and siding, what WE call home."

One man making a difference to 100's... when can you say you KNOW your dollars went to help 100+ people? Give what you can. Give today!!

Thanks, from these cute faces!! 

Don't wait - Christmas is Here... Give What you Can. Give Today. $5, $10, all is welcome!


#HelpHaiti

#HurricaneMatthew 



From the Everyday to the Extraordinary...

Joanne

Posted by Joanne KleĆ©, 
Owner | Consultant

Joanne Klee Marketing & Events
Service Excellence | Detailed | One Stop Solutions


Come meet me where you are:Twitter | Facebook 
WebSite | Blog

Wednesday, July 6, 2016

Text Messaging Patients and HIPAA privacy laws, Are you Following the Law?

Text Messaging to Patients

TEXT MESSAGE COMPLIANCE WITH HIPAA AND PRIVACY LAWS

Text messaging is common practice for personal and business use. In day to day business actions I use it to communicate with clients, confirm meetings, and send reminders. And vendors frequently use it as a courtesy notice to notify me when a project approval file is pending in my email box (LOVE THAT by the way!). The healthcare industry is expanding it's use of technology because patients are savvy and want great customer service. But is legislation and HIPAA privacy keeping up? While technology is available Doctors and providers need to ensure they stay within regulations.  

Meanwhile be sure to visit our NEW BLOG HOME at JoanneKleeMarketing.com today.


Surgery Centers and Non-Hospital Affiliates: A Policy you need.

When working with my surgery center clients, we see up close the trends in healthcare. Physicians want to communicate with patients and provide great customer service. And as you may know text messaging is more convenient than email! One of the services I provide, beside designing the marketing for advertising. 


' I enjoy designing Marketing Pieces for New TRADEMARKs 
in Healthcare, but we always address the legalities,  
in this case; NURSE ADVICE: "TALK AND TEXT the NURSE."

I also think through the legal aspects of this type of service and I often advise clients to pursue privacy policy and disclosures to make sure they are staying compliant with the many State and Federal laws. I am NOT AN ATTORNEY, but I am familiar with best practices on disclosures. Basically, disclose, disclose, disclose! 

HIPAA Laws and the new HITECH ACT are in review in congress. HITECH covers the aspect of healthcare in the technology sphere. Consider these examples: 

- Are you emailing patients, there's a law for that
- Creating patient surveys on your website, there's a law for that.
Do you have a Social Media account for your center or institute? There is NOT a law for that... since HITECH is currently (2016) in review. 



We cannot claim ignorance. 
Several policy guidelines note: 
"... if you simply delete all your texts thinking 
that is the best form of protection, 
you might find yourself in violation of the law. "



What is a Healthcare provider supposed to do? We need to provide easy patient access, yes stay protected and follow regulations. There are guidelines developed by various official Healthcare councils, formed by experienced distinguished service providers, recommending the best practices for creating policies where there lacks legislation.  

BEFORE YOU ANSWER THAT TEXT:
Doctor's and Nurses receiving Text Messages from Patients should
know, while extremely convenient, make sure you are
following the proper policy guidelines. 



WHAT CAN MY AMBULATORY SURGERY CENTER or HEALTHCARE PROVIDER DO TO CREATE SOCIAL MEDIA OR TEXT MESSAGE POLICY?


I have been here before. My clients will tell you that having a policy is better than no guidelines at all. Yes, you can call my offices if you are looking for perspective and direction at 773-677-0783. 

If you are a do it yourself-er than you can also take a look at my scribd store at scribd.com/jk_marketing for the documents and policies that can serve as you templates. 


What to consider when writing your Patient to Doctor or Nurse Text Message policy:

Several Surgery Centers do draft there own external use policy's or update template policy's provided by Policy Stat or other software providers. The following outline is a guide to items you need to consider for writing you centers policy. From hospitals to ASC's, these are items that apply across the board. 

Consider the following questions when writing your guidelines for Patients who use your healthcare text messaging service. But know that we cannot claim ignorance. Several policy guidelines note: "... if you simply delete all your texts thinking that is the best form of protection, you might find yourself in violation of the law. "
  • How will our text message line be positioned: as a nurse advice line, as an "Ask the Doctor" 
  • Will we text any PHI? (ALWAYS ANSWER NO to this question)
  • Will we text back answers?
  • What is our reply turnaround time policy? Is it guaranteed?
  • Can we ensure the cell phone device or computer is secure?
  • Can we ensure the cell phone is locked and does not allow pop up text messages?
  • Can we ensure the employee is following policy regarding texting patients?
  • Do we have 24-hour access to PHI for addressing texts?

These are a few of the questions to ask when assessing using a texting service. Conduct a deep dive and really access your internal patient flow and procedures to identify these areas before writing the policy. 

In addition, you should also conduct an internal assessment of employee protocol regarding handling the device for text messages and keeping the device secure.


What to consider when writing your EMPLOYEE POLICY when Patient to Doctor or Nurse Text Messaging:


As stated above, Ambulatory Surgery Centers also draft there own INternal use policy's. Internal assessments and policy's have different concerns than External ones.  The following outline is a guide to items you need to consider for writing you centers INTERNAL policy. Once again, these items apply across the board. 

Consider the following questions when writing your guidelines for EMPLOYEES who answer text from patients and are responsible for  your healthcare text messaging service:

  • What information can and cannot be shared via text message to "patients."
  • Have employee completed the webinar training on text message policy?
  • How to ensure keeping the device password protected?
  • Proper sanitization of the device? (yes, put this in writing)
  • Policy to cover what PHI information is needed to reply to texts?
  • Alternative technology that can be involved in patient replies? 
  • What is our plan for retention of texts and PHI records interaction?

While the answers are many, there are substantial amounts of best practices and guidelines in use today while we await official HITECH ACT legislative updates.


Lastly, Medical Economics magazine posted a great article on some of the protocol considerations while developing your text message patient and doctor / nurse / medical advice policy. 

Good luck in your policy planning.



Definition: HITECH ACT

The Health Information Technology for Economic and Clinical Health (HITECHAct, enacted as part of the American Recovery and Reinvestment Act of 2009, was signed into law on February 17, 2009, to promote the adoption and meaningful use of health information technology.


DISCLOSURE: This website does not provide legal advice and we are not a law firm. None of our customer service representatives are lawyers and also do not provide legal advice. Although we go to great lengths to make sure our information is accurate and useful, we recommend you consult a lawyer if you want legal advice. 


Learn more about marking Marketing Easier. I can Help make it "Mission Possible!"


From the Everyday to the Extraordinary...

Joanne

Posted by Joanne KleĆ©, Owner

Joanne Klee Marketing & Events
Service Excellence | Detailed | One Stop Solutions


Come meet me where you are:Twitter | Facebook 
WebSite | Blog